Methilhaven Surgery is now based within the Wellesley Unit at Randolph Wemyss Memorial Hospital. The contact telephone number remains: 01333 426 913.  

Reception Desk opening hours are:

09:00 - 13:00 & 14:00 - 17:00 (Monday - Friday)

Telephone Line opening hours are:

08:00 - 13:00 & 14:00 - 17:00 (Monday - Friday)  

Prescription Ordering Information:

Please be aware that we are unable to accept any prescription requests via telephone. 

Prescriptions can be ordered via our online ordering system, you community pharmacy, or via our reception desk 9am - 1pm / 2pm - 5pm, Monday - Friday. 

Please allow 48 hours (two working days), excluding weekends and public holidays, for your request to be processed. Please note, the process time may be longer should you request an acute (non repeat) medication. 

The process time will be longer should you request your prescription is delivered to a local pharmacy.

Public Holidays 2025

Please be aware that Methilhaven Surgery will be closed on the Public holidays listed below:

Friday 18th April 2025

Monday 21st April 2025

Monday 5th May 2025

Monday 6th October 2025

Thursday 25th December 2025

Friday 26th December 2025

During our Closure, if you have a problem that cannot wait until we reopen, please contact NHS 24 on 111 or visit www.nhsinform.com for advice. In an emergency, please call 999. 

Many thanks for your cooperation.

Team MHS

Patient Responsibilities:

We ask that patients treat the staff and doctors with courtesy and respect.   Please bear in mind that reception staff have a very difficult job to do, juggling with limited resources and without detailed medical knowledge.   They really are trying to do their best for you.
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Methilhaven Surgery supports the NHS FIFE Zero Tolerance Policy:
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The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.